Find out more regarding our financial policy outlined below.
Any patient in need of dental treatment should be assured of the best care at the most reasonable cost. Whether or not you have insurance, we are committed to providing you with the very best of care for your dental needs.
If you do have insurance, we may ask you for partial payment of the full price of the treatments that we have agreed upon, and if you do not have insurance, we do ask that payment be made at the time that the services are performed. Please remember that you are fully responsible for all fees charged by this office regardless of your insurance coverage. Quantum Dental is a participating network provider with many dental insurance plans. Please check with our insurance coordinator prior to your visit so that you will know if your plan is one with which we participate. We are not a participating provider with any private medical insurance plan, and consequently cannot bill any medical health plan for our services.
When we do ask for partial payments (when you have insurance) you can rest assured it will be based on what we estimate your insurance will cover, and it will be a portion of the total fee. For reconciliation of account balances that differ from predeterminations after insurance payments, we will send you a statement. Most insurance companies will respond within four to six weeks. Please contact our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has sent payment is your responsibility, and your prompt remittance is appreciated.
For your convenience, we accept payment via Cash, Certified Checks, Money Orders, Bank Debit Cards, Visa, MasterCard, and Discover credit cards. If a patient requires additional assistance with financial responsibility, we participate with Care Credit financing for those who wish to arrange payment plans with this separate organization.
If you have any questions regarding your account, please contact us at 561-249-2585. Many times, a simple telephone call will clear up any misunderstandings.
NSF CHECKS OR COLLECTION ACCOUNTS:
Due to unfortunate previous situations, we do not accept checks as payment for services rendered. In the event of an exception, a $35.00 collection fee will be posted to your account for non sufficient funds, and a $40.00 collection fee for accounts that are over 90 days and are sent to our outside collection agency.
SHORT NOTICE CANCELLATIONS AND BROKEN APPOINTMENTS:
A $50.00 fee will be placed on account for patients who have a broken appointment, a no show or short notice cancellation. This fee will be adjusted off the account for first time broken or no show appointments, and a statement will be created and sent to the patient so they can see that there is a charge that has been waived this initial time. However, every subsequent appointment that is cancelled or broken with less than 24 hours notice will have the charge applied to the account but will not be waived.